Language learning platform Duolingo has announced a shift in its workforce strategy, replacing certain contract workers with artificial intelligence (AI). The move is aimed at enhancing operational efficiency and leveraging advances in AI technology for content development and user experience.
Duolingo, known for its accessible and gamified approach to language learning, has increasingly integrated AI into its platform. The company stated that AI tools are now being used for tasks such as content creation, translation, and curriculum refinement—roles that were previously handled by contract workers.
While Duolingo has not revealed the specific number of workers affected, the transition reflects a broader trend in the tech industry towards automation. Company representatives emphasized that the decision allows Duolingo to scale its services while maintaining high standards of accuracy and engagement for users.
The company acknowledged the contributions of its former contractors and stated it would support them during the transition. Duolingo also noted that AI would not completely replace human oversight, as educators and language experts will still play a role in shaping the platform’s educational content.
This development signals Duolingo’s commitment to innovation while highlighting the complex balance between technological advancements and employment in the digital services sector.
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