Duolingo, the popular language learning platform, announced this week that it intends to replace many of its human contractors with artificial intelligence as part of its broader strategy to become an ‘AI-first’ company.
The company, known for its gamified approach to teaching languages through mobile and desktop applications, is embracing generative AI technologies to streamline content creation and improve user experience. The move aims to cut costs and accelerate the development of new features powered by machine learning.
Brian Merchant, a widely respected technology journalist, highlighted Duolingo’s move as a significant case study in the growing trend of automation and AI integration within the tech industry. Concerns have been raised by industry observers and labor advocates about the implications of this shift on employment and the quality of educational content.
Duolingo maintains that leveraging AI will allow the company to scale more effectively while offering increasingly personalized language education. The company has not yet disclosed how many contractor roles will be affected or the specific timeline for this transition.
The announcement places Duolingo among a growing number of tech firms turning to AI technologies to redefine operations amid an evolving digital landscape.
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